Privacy Policy

Alpha Driving School and Instructor Training (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with us, whether through our website, by phone, email, or in person.

1. Information We Collect

We may collect and process the following types of personal information:

• Name
• Address
• Email address
• Telephone number
• Date of birth
• Payment details (handled securely via third-party payment processors)
• Course booking and attendance details
• Communications and feedback

2. How We Use Your Information

We use your information to:

• Process course bookings and payments
• Communicate with you regarding your registration, course details, and updates
• Provide customer support
• Meet legal and regulatory requirements
• Improve our services

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties where necessary for:

• Payment processing
• Certification or licensing authorities (where applicable)
• Legal compliance or regulatory purposes

All third parties are required to respect the confidentiality of your personal data and to treat it in accordance with the law.

4. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, or misuse.

However, please be aware that no internet transmission is ever completely secure.

5. Data Retention

We retain your personal information only as long as necessary:

• To fulfil the purposes for which it was collected
• To comply with legal, accounting, or reporting obligations

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Object to the processing of your data
• Withdraw consent where consent is relied upon

Requests should be submitted in writing to the contact details below.

7. Cookies

Our website may use cookies to improve your browsing experience. You will be notified of our cookie use and have the option to consent.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and where appropriate, notified to you.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact:

Alpha Driving School and Instructor Training

Address: 1 Standside Park, Skelmersdale, Lancashire, WN8 8BH, United Kingdom

Email: [email protected]

Telephone: 0330 043 3738

Website: www.alpha-drivingschool.co.uk